Our Policies
Sales, Pricing & Returns Policy
Sales & Pricing
Prices of the merchandise are displayed on the tags. If there are no tags there are signs in each store section displaying general amounts for the different types of merchandise. If you still aren't sure of the price please ask us!
Methods of Payment:
We Accept:
- Cash
- Debit
- VISA
- Mastercard
- PayPal (online only for gift cards)
Sorry, we do not accept cheques.
"As Is" Purchases
All used merchandise are sold "as is" and do not have a warranty.
Please check the condition of the merchandise carefully before purchasing and leaving the store. All of the products sold at Little Ozzie's Family Thrift Store are checked over and are in working order before being placed on the floor for sale. We have strict guidelines for our merchandise.
You can Search for recalls and safety alerts on product on the Healthy Canadians website
Returns & Refunds
- No returns or exchanges allowed on personal goods such as pierced earrings, undergarments or swimsuits
- Merchandise may be exchanged but not returned for cash back
- Goods must be returned within 7 days, be unused, and still have all tags, packaging, etc.
- You must have your sales receipt (sorry, no exchange without a receipt)
Privacy Policy
This Privacy Policy governs the manner in which Little Ozzie's Family Thrift Store collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.littleozzies.ca website ("Site").
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
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How we use collected information
Little Ozzie's Family Thrift Store may collect and use Users personal information for the following purposes:
- To run and operate our Site - We may need your information to display content on the Site correctly.
- To improve customer service - Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site - We may use feedback you provide to improve our products and services.
- To send periodic emails - We may use the email address to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensor and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
PayPal Payment Gateway
PayPal, a credible, securely encrypted payment gateway. The payment system used for our customers to purchase our gift cards offered on our website is offered through PayPal. Our customers choose the gift card they want to purchase and then they are transferred to the PayPal's website to complete the transaction. We collect no information from you on our website.
Here is the security statement from PayPal:
Secure payments by PayPal
"Your payment for this purchase is processed securely by PayPal. Here are some of the ways that PayPal keeps your information secure:
We use industry-leading encryption and fraud prevention tools.
We don't share your financial information with the merchant.
We send you a confirmation email when you make a payment.Want to get even more from PayPal?
When you sign up for a PayPal account, you get the same industry-leading security we use to process all our payments and these advantages:
You can pay easily and securely with your bank account or credit card at thousands of online stores.
You don't need to dig out your credit card every time you pay. You save your details in your PayPal account so you don't have to enter them again and again.
PayPal offers buyer protection on eligible transactions for up to the full purchase price plus original shipping charges."
Compliance with children's online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Changes to this privacy policy
Little Ozzie's Family Thrift Store has the discretion to update this privacy policy at any time. When we do, we will post a notification on the policies page of our Site (see "This document was last updated on..." at the end of this policy below). We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. Privacy policy created by GeneratePrivacyPolicy.com
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
This document was last updated on April 15, 2015
Canada Avenue,
Duncan, British Columbia, Canada
V9L 1T6
Telephone: 250-123-4567
http://www.littleozzies.ca
Email Us using the form on our Contact Us page »
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